Privacy Policy

What Information Do We Collect?

West Sussex Drains Ltd (“we”/”us”/”our”) may collect, store and use the following kinds of personal data:

  • information about your visits to and use of this website;
  • information about any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services; and
  • information that you provide to us for the purpose of registering with us and/or subscribing to our website services and/or email notifications.

Information about website visits

We may collect information about you computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website, to improve the website’s usability, and for marketing purposes.

This website uses cookies. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

You can find out more about cookies on the www.allaboutcookies.org website.

Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

In addition to the uses identified elsewhere in this privacy policy, we may use your personal information to:

  • improve your browsing experience by personalising the website;
  • send to you marketing communications relating to our business which we think may be of interest to you where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications to be sent by emailing us).

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

  • to the extent that we are required to do so by law;
  • in connection with any legal proceedings or prospective legal proceedings;
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
  • to the purchaser or seller (or prospective purchaser or seller) of any business or asset which we are (or are contemplating) selling or purchasing.

Except as provided in this privacy policy, we will not provide your information to third parties.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

If you are in the European Union, information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Union. You expressly agree to such transfers.

Security of your personal data

We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Policy amendments

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.

Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee.

You may instruct us not to process your personal data for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes. You can also instruct us not to use your personal data for marketing purposes by email at any time.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies of third party websites.

Contact

If you have any questions about this privacy policy or our treatment of your personal data, please email us at info@westsussexdrains.co.uk or write to us at West Sussex Drains Ltd, 16 The Crescent, West Wittering, West Sussex, PO20 8EE.

24 hour service

At any time, day or night, 365 days of the year.

Contact us now and one of our drainage experts will be right with you, no matter what time of day.

CCTV survey of drain

Domestic services

At West Sussex Drains, we understand just how stressful it can be to have to deal with a broken toilet, blocked drain or burst pipe within your family home. We offer the fast and effective service you need to put things right. Read more >

Commercial services

Commercial services

As our business grows, so do our commercial clients. We recognise businesses are looking for a service provider that is reliable, cost effective and fast. With West Sussex Drains, that’s just the service you’ll receive. Read more >

Emergency? Call 01243 671 359 for a 24 hour engineer