Commercial Services

What We Do

As our business grows, so do our commercial clients. We recognise businesses are looking for a service provider that is reliable, cost effective and fast. With West Sussex Drains, that’s just the service you’ll receive.

We recognise how a fault with drainage, blocked toilets or broken pipes can be catastrophic when running a business. We’ll guarantee that our fully licensed drainage experts respond quickly to any reported problems – to ensure minimal inconvenience for both you and your business.

As we work with local authorities, housing associations, property maintenance companies, holiday parks, retailers and many more businesses in varying sectors, we know we offer the right choice when it comes to providing an immediate solution to your drainage problems.

How we do it

We’re available all day, every day, at a time that is always convenient to you. This applies to businesses who hold a maintenance contract with us and also those who don’t. You’ll always know exactly what you are paying for with us and our friendly and helpful drainage experts ensure a quality service as standard.

Our contracts offer preventative care that is both cost and results effective, conducting maintenance checks monthly, quarterly or annually. Having a contract like this in place with us reduces the chances of requiring emergency drain repairs and expensive sewer renovations. A drain cleaning and maintenance programme can be developed by us to suit you, so that you can rest assured your drains are being looked after, professionally.

It is always advisable for any business to put in place preventative measures with good and regular maintenance, avoiding any implications or interrupted service. In addition to our contracts, we do offer the on demand service for commercial businesses, the same as we do for domestic clients.

This includes emergency plumbing and drainage repairs, but also:

  • Gully sucking
  • Wet wells
  • Grease traps
  • High pressure water jetting
  • Investigative CCTV surveying

Our 24 hour emergency service provides a drainage expert that is ready to respond to your needs when you need them to. Just tell us how, when and where you would like the work done and we’ll get on with it.

Identifying the problem

When your drain or drains are blocked within in your business, you’ll soon know. Waste water builds up and outside gullies overflow. Your drains are pipes carrying foul waste and surface water from one or more premises. When one drain meets another it becomes a sewer. Overflowing sewage can pose a real health risk to your business and delaying the repair of a burst pipe or blocked drain will only lead to further problems or expense.

  • Maybe you have started to notice a foul smell coming from the drains?
  • Hear a terrible gurgling sound from your plug hole?
  • Or notice water that won’t drain away properly in your sink?

If you have then these are tell tale signs that a problem is afoot. And remember, commercial drains are the responsibility of the property occupiers.

Putting it right

Our drainage experts are friendly and knowledgeable. As well as providing you with that all important detail of when they expect to be with you, they will communicate clearly what they find and how they feel it should be fixed. No hidden surprises and certainly no hidden costs.

At West Sussex Drains we are here to help you. We’ll clear your blocked drains and maintain your drainage systems. Our emergency plumbing service, just like our drainage and sewer services is available day and night.

Commercial price list

Monday to Friday 08:00 – 18:00:
£110 for the first hour and £20 per 15 minutes thereafter

Monday to Friday 18:00 – 23:00:
£150 for the first hour and £30 per 15 minutes thereafter

Monday to Friday 23:00 – 08:00:
£210 for the first hour and £38 per 15 minutes thereafter

Additional charges

Saturday: £25
Sunday: £35
Bank holidays: £75

Easter Sunday, Christmas Day, Boxing Day, New Year’s Day: £150

Extra £35 for “look see” use for CCTV camera

Small commercial CCTV survey: from £250

Commercial descaling and fat removal: £120 for the first hours and £25 per 15 minutes thereafter

All prices are excluding VAT

CCTV survey of drain

Commercial survey

If you’re having constant problems with your drains, a commercial survey will clearly point out what the problems are. Our CCTV cameras record your drains and the condition of them, highlighting any problems you may have. Read more >

Drain unblocking

Descaling and fat removal

A blocked sink is one of the most frequent calls we receive. No matter how conscientious we are about stopping food debris going down the sink inevitably some always does. We have the equipment needed for such jobs. Read more >

Sewer inspection

Sewer services

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Septic tank

Tanker and waste disposal

To keep your septic tanks and cesspits working efficiently we recommend emptying every 6-12 months to help prevent blockages and overspills. We hold a waste carrier licence so you know your waste is disposed of in a safe and legal way. Read more >

Drain re-lining

CCTV surveying

The only way to really know the condition of your drains is to have a CCTV survey done. This gives you the peace of mind you need. Our CCTV units record the drain condition and appearance giving you answers to your questions. Read more >

Blocked drain emergency

Blocked drains

There are many reasons why your drains could get blocked and we will know how to deal with them and rectify the issue. Drain cleaning, jetting and maintenance will help in keeping your drains flowing properly. Read more >

Emergency? Call 01243 671 359 for a 24 hour engineer