From burst pipes to overflowing toilets, most of us agree that drainage emergencies can feel overwhelming. So, in situations where you need expert drainage advice, it is important to have a good emergency plumber on call that you can trust.
We understand that in an emergency situation you might not have time to search the internet and call your friends for their best plumber recommendations; so, we have put together a few of our quick tips when choosing a good emergency plumber.
Is The Company Registered?
It seems simple but checking if a company is registered is crucial during your search for the right tradespeople. Above all, this information can give you the confidence that they are trustworthy professionals.
Plumber Reviews
When searching for a plumber you want to have confidence that they are reliable, trustworthy, and have the expertise to solve your drainage issue. Online reviews are a quick and easy way of understanding a company and seeing how previous customers felt about the service they received. Checking moderated sites is the best way of making sure the feedback is from genuine customers and verifies they are a reputable company.
At West Sussex Drains, our drainage experts strive to deliver a quality service on every job they carry out. As well as having excellent ratings on Checkatrade, we have also received positive testimonials from other domestic and commercial clients.
Company Website
A website should be a hub of useful information showcasing the company and its expertise. The more helpful the content is on the website the easier it will be for you to determine if they are a company you want to consider.
We understand the importance of a great first impression, and we take pride in offering customers a website that fully:
- explains our domestic and commercial services,
- features basic price lists,
- shows a photo gallery of our previous work,
- provides a blog with information and advice, and
- most importantly gives clear contact details.
What is Their Availability?
Unfortunately, you can’t predict when a drainage emergency will strike; that’s why it is important to know a plumber’s availability. Knowing how quickly a plumber can respond to your emergency can be a big factor in deciding who to choose for the job.
Our team offers a 24 hour service, 365 days a year; so, you can be confident that there will always be one of our drainage experts on hand!
First Impressions Count
When you call do you go straight to voicemail? If someone does pick up, are they friendly and willing to offer help and support? In an emergency, it is easy to go with the first company you call. However, it is important to pay attention to how you are treated over the phone. This can be an indication of the level of service you will receive.
Good Emergency Plumbers Covering West Sussex and Hampshire
In conclusion, if you are faced with a plumbing emergency, we can guarantee our team will be ready. Waiting to deliver an effective and professional service. We are based in Chichester and our emergency plumbers cover most of the West Sussex and Hampshire area.
Call us today at 01243 671 359 for a 24 hour engineer!